Frequently Asked Question
If there any questions you may have that are not answered on this page please feel free to contact us and we will happily answer.
Airbnb / Short-Term Rental FAQ:
Do you offer Airbnb cleaning?
Yes, we provide professional turnover cleaning for short-term rentals.
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What’s included in Airbnb cleaning?
Bathrooms, kitchen surfaces, floors, trash removal, and reset of common areas.
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Do you offer same-day turnovers?
Same-day or next-day service may be available based on availability.
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Is laundry included for Airbnb?
Laundry service is available as an add-on when requested.
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Is fridge included?
Yes, refrigerator and oven cleaning are add-ons.
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Is oven cleaning included?
No, oven cleaning are add-ons.
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Is Grill cleaning included?
No, Grill cleaning are add-ons.
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Do you take photos after cleaning?
Yes. Post-cleaning photos are taken upon request to confirm service completion. As well reporting anything about the house.
Residential Cleaning FAQ:
What’s included in a standard residential cleaning?
Dusting, vacuuming, mopping, bathrooms, kitchen surfaces, and trash removal.
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Do you offer deep cleaning?
Yes, deep cleaning is available for extra buildup or first-time service.
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Are appliances included?
Inside refrigerator and oven are add-ons only.
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Are you licensed, insured, bounded?
Yes, fully licensed , insured, bounded in New Jersey.
Commercial Cleaning FAQ:
Do you offer commercial cleaning services?
Yes, we clean offices, businesses, and commercial properties.
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How often can service be scheduled?
Daily, weekly, bi-weekly, or custom schedules are available.
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Do you clean after hours?
Yes, evening and weekend service may be available.
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Are supplies included?
Yes, standard professional supplies are provided.
Commercial Laundry FAQ:
Do you offer commercial laundry services?
Yes, we provide wash & fold for businesses and rentals.
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What is the price?
$1.75 per pound with a $120 minimum per pickup.
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Is pickup and delivery included?
Yes, free pickup within 35 miles of 08232.
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How fast is turnaround?
Standard turnaround is 24–48 hours; next-day may be available.
Window Cleaning FAQ:
Do you offer window cleaning?
Yes, interior window cleaning is available as an add-on.
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Are exterior windows included?
Exterior windows are available upon request and access.
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Do you clean window frames and sills?
Yes, interior frames and sills are included.
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Is ladder work included?
Ladder work is limited for safety reasons.
Residential Laundry FAQ:
How is my laundry priced?
Regular laundry is $1.95 per pound with a $35 minimum. Specialty items are priced separately.
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What’s included in the service?
Pickup & delivery, detergent, washing, drying, and folding.
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How fast is turnaround?
24–48 hours standard. Next-day for orders before noon. Same-day available for an extra fee.
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Do you separate colors and clients?
Yes. Lights, darks, and delicates are separated, and your laundry is never mixed with other clients.
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Can you air-dry or hang items?
Yes. Please separate air-dry items and provide hangers if needed.
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What if I don’t have a laundry bag?
No problem. Waterproof laundry bags are available for purchase.
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Do you use my detergent?
We use professional detergent. You may provide hypoallergenic or special detergent.
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Do you wash bulky or specialty items?
Yes. Comforters, blankets, pet beds, rugs, and more (specialty pricing applies).
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Is pickup really free?
Yes, within 15 miles of 08232. Outside this area requires an $70.00 minimum.
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What if something is damaged or lost?
Claims must follow our Terms & Conditions and be reported within 24 hours.