Frequently Asked Question
If there any questions you may have that are not answered on this page please feel free to contact us and we will happily answer.
Airbnb / Short-Term Rental FAQ:
Do you offer Airbnb cleaning?
Yes, we provide professional turnover cleaning for short-term rentals.
What’s included in Airbnb cleaning?
Bathrooms, kitchen surfaces, floors, trash removal, and reset of common areas.
Do you offer same-day turnovers?
Same-day or next-day service may be available based on availability.
Is laundry included for Airbnb?
Laundry service is available as an add-on when requested.
Is fridge included?
Yes, refrigerator and oven cleaning are add-ons.
Is oven cleaning included?
No, oven cleaning are add-ons.
Is Grill cleaning included?
No, Grill cleaning are add-ons.
Do you take photos after cleaning?
Yes. Post-cleaning photos are taken upon request to confirm service completion. As well reporting anything about the house.
Residential Cleaning FAQ:
What’s included in a standard residential cleaning?
Dusting, vacuuming, mopping, bathrooms, kitchen surfaces, and trash removal.
Do you offer deep cleaning?
Yes, deep cleaning is available for extra buildup or first-time service.
Are appliances included?
Inside refrigerator and oven are add-ons only.
Are you licensed, insured, bounded?
Yes, fully licensed , insured, bounded in New Jersey.
Commercial Cleaning FAQ:
Do you offer commercial cleaning services?
Yes, we clean offices, businesses, and commercial properties.
How often can service be scheduled?
Daily, weekly, bi-weekly, or custom schedules are available.
Do you clean after hours?
Yes, evening and weekend service may be available.
Are supplies included?
Yes, standard professional supplies are provided.
Commercial Laundry FAQ:
Do you offer commercial laundry services?
Yes, we provide wash & fold for businesses and rentals.
What is the price?
$1.75 per pound with a $120 minimum per pickup.
Is pickup and delivery included?
Yes, free pickup within 35 miles of 08232.
How fast is turnaround?
Standard turnaround is 24–48 hours; next-day may be available.
Window Cleaning FAQ:
Do you offer window cleaning?
Yes, interior window cleaning is available as an add-on.
Are exterior windows included?
Exterior windows are available upon request and access.
Do you clean window frames and sills?
Yes, interior frames and sills are included.
Is ladder work included?
Ladder work is limited for safety reasons.
Residential Laundry FAQ:
How is my laundry priced?
Regular laundry is $1.95 per pound with a $35 minimum. Specialty items are priced separately.
What’s included in the service?
Pickup & delivery, detergent, washing, drying, and folding.
How fast is turnaround?
24–48 hours standard. Next-day for orders before noon. Same-day available for an extra fee.
Do you separate colors and clients?
Yes. Lights, darks, and delicates are separated, and your laundry is never mixed with other clients.
Can you air-dry or hang items?
Yes. Please separate air-dry items and provide hangers if needed.
What if I don’t have a laundry bag?
No problem. Waterproof laundry bags are available for purchase.
Do you use my detergent?
We use professional detergent. You may provide hypoallergenic or special detergent.
Do you wash bulky or specialty items?
Yes. Comforters, blankets, pet beds, rugs, and more (specialty pricing applies).
Is pickup really free?
Yes, within 15 miles of 08232. Outside this area requires an $70.00 minimum.
What if something is damaged or lost?
Claims must follow our Terms & Conditions and be reported within 24 hours.